Frequently Asked Questions

Do you ship internationally?

Unfortunately, we can only accept orders for the UK mainland as standard, but please get in contact as we will do our best to accommodate your shipping requirements. 

Unfortunately, we cannot be held responsible for any customs duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.

What is the status of my order?

Once your order is confirmed you should receive an email with status tracking information.
If you need assistance please email us:

What if my order arrives damaged or faulty?

For faulty items please email us at so that our returns team can arrange for the damaged/faulty goods to be repaired or replaced as soon as possible.

The item must be in new and unused condition. We will assess the fault upon return and reserve the right to repair or replace. If the item is no longer in stock, a full refund will be issued.

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